Question 1

How do I book services?

Accepted Answer

To book, select the "more info" button on the desired service listed on our home page. Submit a booking request form at the bottom of the page and complete the steps you receive via the follow up email to finalize details to and schedule your booking. We may be in touch to gather and confirm additional information as needed. Once steps have been completed successfully you will receive an invoice as confirmation of your booking. Our process is changing and evolving, don't hesitate to reach out through any channel if you have any questions.

Question 2

How much notice is required in order to book?

Accepted Answer

You may book a reservation with as soon as you know you are in need of babysitting services. We accept reservation requests with as little as three hours notice and will always do our best to secure a sitter. Please note, booking requests made within 48 hours notice are subject to elevated rates and fees apply for changes and cancellations made within this time frame. Please familiarize yourself with our changes and cancellation policy for more details.

Question 3

How will my sitter be selected?

Accepted Answer

In order to ensure we can provide someone at all times requested, the sitter assigned to your booking will be solely based on availability and proximity to your location. We can assure you, no matter who arrives, you will always receive the same level of quality expected of all our caregivers.

Question 4

Do you have a minimum amount of hours for booking?

Accepted Answer

Yes, our current minimum is 3 hours. Many comparable companies have a 4 hour minimum.

Question 5

Do you offer services at the theme parks?

Accepted Answer

Yes, this is part of our Extra Helping Hands service! If a day out with the family feels overwhelming and unmanageable, we can join you and help make the experience easier. We have sitters that are very familiar with our local theme parks and other attractions and can be a great extra pair of hands. If you have a little one that you cannot leave behind while riding rides, or would just feel more at ease having another pair of eyes looking out, we're here to help! Disney and Universal Parks do not require the cost of admission for the sitter to be covered, other local attractions that have a cost for admission may require this additional purchase. These services also currently require more than 48 hours advanced notice and cannot be booked same day or short notice.

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